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Contact Us
We take our customer service very seriously. While our aim is to make our
website easy to understand and navigate we know there are times when you may
need a bit of assistance.
We have provided a number of ways for our Customer Care team to help you:
For product information or assistance:
estore@thenewprogram.com
For patient support or assistance:
support@thenewprogram.com
For employment opportunities with The NEW Program:
hr@thenewprogram.com
We will respond to you within 24 hours, during regular business hours. All
email correspondence is completely confidential. The
NEW Program patients may also
use our telephone support center to contact a service representative
during regular business hours: 1-949-722-7662
Please send any specific information about your request so we
can direct it to the appropriate people:
Live Patient Care Center
1-949-722-7662
Monday to Friday 8:00am to 5:00pm (PST)
Saturdays, Sundays and federal holidays please leave a message. A
patient care
representative will contact you within 24 hours of the first business day.
1-949-631-6585
Send your inquiries to:
The N.E.W. Program
Attention: Customer Care Center
3701 Birch St., Ste 200
Newport Beach, CA 92660 USA
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